Operations Pulse

RozeRemit Monitoring

Real-time signals across support, compliance, and remittance flows. Spot risk early, understand velocity, and keep every corridor healthy.

SLA 99.2%Avg Response 12mCompliance 98.4%
🇬🇧
00:00
UK
🇳🇬
00:00
Nigeria
🇬🇭
00:00
Ghana
🇨🇲
00:00
Cameroon
🇵🇰
00:00
Pakistan

Exchange Rates

LIVE
PKR

1 GBP

to PKR

383.60

▲ 1.48%
NGN

1 GBP

to NGN

1850.25

▲ 0.55%
GHS

1 GBP

to GHS

18.45

▼ 3.91%
XOF

1 GBP

to XOF

783.20

▲ 1.06%
EUR

1 GBP

to EUR

1.19

▲ 2.59%
USD

1 GBP

to USD

1.27

▲ 2.42%

Unresolved Tickets

1603
Compliance1444
Sales142
Operations14
Support3

Transaction Stats

600

Total

Completed
450 (75.0%)
Pending
120 (20.0%)
Failed
30 (5.0%)

Signups

Total This Week

313

Conversions

87%

Success Rate

Converted

245

Total

282

Attendance

Overall

55.0%

👥

Support

4 of 5 present

80%

👥

Compliance

3 of 5 present

60%

👥

Operations

4 of 10 present

40%

Coverage Radar

55.0% active
Target 90%Today 55.0%

Today's Tickets

LIVE
✓

Resolved

26

📥

Received

51

⏱️

Avg Response

12h 28m

🎯
✓

Within SLA

100%

Compliance Stats

Total

2771

Status Spectrum

Last 24h
INC22Incomplete
VER94Verified
PRC19Processing
OPH5On Hold
PAI1917Paid
PEN42Pending
CMH36Comp Hold
STP82Stopped
FAI22Failed
CAN532Cancelled

Competitor Watch

Competitor Rates

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★Best rate
•All rates shown for sending amount: 1

Overall Tickets

Total

8,050

Ticket Velocity

OpenedResolved

Backlog Risk

50%

Unresolved + overdue

Resolution Rate

88%

Last 7 days

Avg Daily Inflow

409

Tickets opened

Overdue Share

18%

Of total workload

❌

Unresolved

2,570

⏰

Overdue

1,470

📅

Due today

81

📂

Open

1,597

⏸️

On hold

886

👤

Unassigned

1,446